Testimonials from Coffee Crafters’ Customers
Hi Just want you to know how pleased I am with the ease of the Artisan 6. I roasting from a full city to an Spanish roast and I love that I don’t get that burnt bitter taste that comes from some other roasters.
Harvest American Coffee
Diane Merritt – Camden, NY
I’m a home roaster and do occasional craft food sales and coffee donations to local groups. I roasted on a used Artisan 2.5 for a few years and upgrading to the Valenta 3 was an easy decision. It takes up less floor space and by putting the whole setup on a wheeled table makes it much easier to move around. It’s also faster both with a more efficient roast and just less steps between roasts and no more working near the red hot roasting chamber. I also added the Co-Pilot so I could get familiar with it for when I go to a larger roaster down the road and because I like the gadgets and software tie in you get with it. I added a raspberry pi with a 10” touch screen for a nice stand-alone setup and an extra dial to fine tune the loft air during the roast. It’s a very well designed and manufactured piece of equipment and I have no doubt I’ll be enjoying roasting on it for many years.
Rocket cat coffee
Jared Watkins – North Myrtle Beach, SC
Customer Testimonials
Our capacity has more than doubled with the Valenta 18…
We have been roasting for the last 10 years using a Sivetz 8 pound electric fluid bed roaster. This unit has served us very well and our customers truly enjoy hot air roasted coffee. Because we have approximately 40 different coffees on offer, we wanted a roaster that has higher capacity, but still allows us to custom roast for each customer and not have left-overs at the end of the week. We also wanted to reduce the physical effort of constantly monitoring the manually-operated Sivetz unit, especially as our production volumes have increased.
The Valenta 18 has been installed for several months now and we have been able to program the Artisan Roaster Scope software profiles from the Sivetz machine. Our capacity has more than doubled with the Valenta 18, and it provides exactly the same accurately roasted coffee. Using the automation software also allows less skilled operators to assist with the roasting labour.
Because the unit is semi-automatic, the roaster does not have to sit watching the temperature readout and manually adjust the loft. This makes the roasting less boring and provides extra time to sort the coffee after it comes off of the cooler.
We are also very space constrained, and the “modular” design of the Valenta 18, allowed us to place the equipment in a narrow row against a wall.
Manual operation of the Valenta 18 is almost identical to the Sivetz unit. For automatic operation, there is a definite learning curve using the Artisan software. Stick with it and check out the videos and various forums. Together the roaster and software are a great combination!
Fluid Solar Roasted coffee
Bill Kemp – Clayton, Ontario, Canada
We are super happy with our Valenta Roaster and proud of the delicious coffee we’re roasting on it!
We purchased a Valenta 7 in 2024 for our new micro-roastery inside of our long established coffee shop in Bend, Oregon. We had been researching and planning for years to finally bring our roasting in house. We knew that we wanted an electric roaster, and the 7 seemed like the sweet spot for our needs as well as the small size of our roasting room. It’s really the cornerstone of our vision for a planned rebranding of our shop in 2025.
For six months now we’ve been roasting about 100-150 pounds a week on our roaster. It’s working great for us and we couldn’t be happier with the quality of the coffee we’re serving here. This machine is the centerpiece of that room now, and it’s only 20 feet away from the espresso machine and batch brewer that produce the finished product for our customers.
Looney Bean Coffee House
Cory Getman & Sarah Jordan – Bend, Oregon
I (and my customers) are supremely happy with the quality and consistency of roast I get from the Valenta 7.
We had been using an Artisan 3 for about 3 years and it was great. We don’t have a high constant output so the smaller roaster made sense for our budget. But when we finally grew enough to need a new roaster, I made sure to look everywhere for a roaster that was not *too* much bigger since we’re still very much a micro roaster. After all that looking, I ended up back at Coffee Crafters and settled on the Valenta 7 for basically every reason you can think of.
The first thing I noticed (and probably least important) is that it looks COOL. The black finish and the red dragon, it just reaches right into my fantasy loving heart.
Price: There’s simply no other roaster with this output that will cost this little. ESPECIALLY made in the USA. I’m in Oregon so the shipping wasn’t too bad, but it’s really worth it no matter what. As I said, we are still incredibly small and while we did still need to finance it, it is a very short term and we are happy to do it.
Active use: These machines are so simple, intuitive, and user friendly. The only thing that can make consistency a little tough is the preheating of the machine, but that got much better once I was able to insulate the space where we roast. The viewing window is super helpful, and the open chute on top makes it really easy to hear first and second crack. I opted out of the automated option so I’m going by my senses all the time and it works great for that.
Customer service: When I first reached out to Coffee Crafters I was coming from a terrible experience with a roaster that had broken quickly and the builder was unwilling to accommodate any repairs or admit any fault. The staff at Coffee Crafters are just genuinely good and helpful people. As with any machine, it will need maintenance and these machines are made to be easily serviceable by you, with the staff being quick and thorough in guiding you through addressing any issues.
A final benefit that will depend on the individual is that these are electric. As someone working toward an off-grid business this is a huge plus. It’ll be a while before I can power it with solar, but it is still nice to not use gas. I will admit I’ve never used anything like a Probat and my only experience with a drum roaster is Behmor and the aforementioned bad experience I had, but I (and my customers) are supremely happy with the quality and consistency of roast I get from the Valenta 7.
High Strung Roasters
Devin Kosloff – Hillsboro, OR
These are remarkably affordable and well-designed machines. If you’re interested in fluid bed roasting, this is an excellent option.
Coffee Crafters is fantastic, and we couldn’t recommend them more highly. They do excellent work both in design and fabrication, and post-purchase customer service is the best we’ve encountered. We called with a question during installation and another after a (user-error) breakdown–both times we ended up on the phone with the owner and primary designer who walked us through the issue and in the latter case overnighted a part so we could get up and running again.
Red drum roasters
Thomas Breedlove – Durham, NC
If I could give more than five stars, I would. Keep up the good work!!
We’ve had our roaster for 3+ years and it’s been a total rock star. As it is the most integral part of our operation, its reliability and quality are of the utmost importance. Bryce and the team have been available for every question and helped us troubleshoot any issue. It’s a rarity to call a company and always get someone on the phone, but Bryce is always available and always super helpful.
the bearded barista
Nathaniel Turney – San Angelo, TX
You can’t go wrong with these products
You can’t go wrong with these products they put out! The Artisan 2.5 is a true work horse I love it!
Croatan Coffee
Jason and Sara Pearce – Maysville, NC
I wish I could rate this product 25 Stars!
I wish I could rate this product and give this company 25 stars. It is hard to review the Artisan 6m with only 5 stars and a few quick words!
Quick background- our company specialized in products that were not coffee. When we realized the need for quality, fresh coffee in our area the hunt was on. We were literally starting with zero product and process knowledge.
Our search lead us to numerous companies and products, which our budget was not prepared for. Then, on eBay, I came across Coffee Crafters. I cannot stress how glad I am that I found that listing for the Artisan 6m!
The product-
The Artisan 6m meets and more than exceeds what what we expected out of a coffee roaster. The most important and obvious feature was the cost. Easily coming in 50-70% below what the industry average is for a roaster, our business was poised to pay off our capital investment insanely fast. The price of this product allowed us to not worry about what was making our product but instead allowed us to concentrate on what we were roasting and who we were going to sell it to.
The ease of operation on this machine also instantly creates a situation where you can train staff with no headache and you don’t have to worry about a novice effecting the quality of your product.
The quality of the equipment is bar none. Super impressed with the level of simple but highly efficient engineering. The high quality fabrication means less time making sure my roaster is working and more time making money. If, in the event a part does fail, it has been brilliantly designed with replacement parts we can all find locally.
Production with this roaster is also spot on. We roast easily 30 lbs and hour with non stop roasting numerous hours at a time. We can fill 1/2 lb orders to serveral hundred pound orders. With this roaster, it isn’t “how much can I roast”, but instead is “how much can I sell!
The biggest selling point of the Artisan 6m is easily and by far, the staff and fabricators. They treated our company as if their business depended on it. From product education to support and information about not only the roaster but to running a coffee business itself. No question or inquiry goes unanswered by them. If needed, the tech support is thorough and speedy. The quality of this machine and company is clearly, to us, based on the care and attention the staff and company give to the production of the product and to us as a customer.
Two Rooster Kettle Corn and Coffee Co
Travis Powell – Roanoke, VA
this roaster has surpassed all my expectations
Just roasted the 20th batch on the Artisan 6M, and I must say this roaster has surpassed all my expectations of what we wanted for a roaster. Perfect fit for our coffee roasting outfit here in Colorado. Thank You Coffee Crafters!
Biasó Coffee
Don D. Jarrett – Littleton, CO
Coffee Crafters Helped Our Dream Become Reality!
Thank you Ken and Coffee Crafters for helping our dream of owning our own business roasting coffee become a reality!
Burke’s Coffee Roasting
Greg Burkheimer – Nampa, ID
The roaster runs like a champ
It’s been 6 months since we purchased our Artisan 6M. We (and our customers) couldn’t be happier. The roaster runs like a champ and it’s easy to operate and maintain. We can change the roast profile to match any bean we purchase and get consistent quality results. I love the hands on approach, the ability to watch the beans the entire time they’re roasting and the chaff removal system is amazing, it produces the cleanest coffee we’ve ever bagged.
Four Monkeys Coffee
Chris – Kutztown, PA
I was on the fence about purchasing
I had been looking for a new roaster for my business for quite some time. My one pound roaster just wasn’t cutting it anymore as my business grew and I found myself spending more and more time on the roaster with less and less return for my time. I don’t recall where I first heard about Coffee Crafters Artisan 6, maybe a coffee forum, maybe an advertisement but the machine piqued my interest instantly. Yes, the price had a great deal to do with it but I also happen to love fluid bed roasters having started my career on small and large Sivitz machines. I was on the fence about purchasing the Artisan 6, I had reservations about a new company with no track record of dependability or customer service. I emailed Ken a few times with questions and he answered promptly and at length. Still I wavered. Finally I had to make a decision and I found myself on the road to Liberty Lake, WA to pick up my new roaster.
Nine months and hundreds of pounds of coffee later I pat myself on the back for being so remarkably wise. My Artisan 6 has been a workhorse and has made my life a great deal easier. I’ve had a couple of technical issues along the way but in each case the response from Ken was immediate, accurate and effective and I was up and running within 24 hours. It is nice to know that someone has your back when things go wrong or when questions arise. The one thing I seldom hear people mention is just how much fun it is to use this machine. I mean, I feel like a little kid every time I get orders and fire up the roaster.
I’m an active participant in the roast process as I smell the beans, hear the beans, watch the beans as they go from jade green to cinnamon to chocolate. It is such a seat-of-the-pants experience and I feel I’m in complete control through the entire process. It really shouldn’t be this much fun but it is. If you want to start or grow your coffee business you really owe it to yourself to check out the Artisan 6.
Lovejoy Coffee Company
Chris Crumal – Portland, OR
a great product!
I love the roaster! Our business is off to a great start. We exceeded our sales goals immediately. You have a great product!
Campfire Roasters
Kevin Maples – Madisonville, KY
Awesome Roaster
The roaster is awesome. In summary this unit has in spite of our skepticism far exceeded our expectations. It was the perfect solution and is a great addition to any small/medium shop. We highly recommend it.
The Bitter End Coffee House
John Sprite – Grand Rapids, MI
extremely satisfied!
We have been using our roaster in a production environment for 3 months and are extremely satisfied with the value-to-cost of the Artisan V Roaster. We can consistently roast back-to-back ‘super loads’ (over 5lbs) with little or no trouble (after the heat shield upgrade). Ken and the folks at Coffee Crafters are always available to talk and are ready to incorporate suggestions for improvements into the equipment. We have found it VERY easy to service (yes we have had several significant problems that were solved with the heat shield upgrade) and even the most major repair can be made by any reasonably savvy roaster-owner. We plan on buying a second roaster this Fall.
Jimmy’s Java
Jim Schillreff – Cape Coral, FL
A+ on reliability
I have roasted a little more than 500 lbs on it so far and everything works exactly the same as the day I first plugged it in. A+ on reliability. I typically roast 5-6 lb batches and it does a great job. Occasionally I am roasting for over an hour, back-to-back 5 lb batches. It acts like it could roast forever. Power is not lacking at all. It’s also fairly cheap to operate. My electric bill has stayed pretty much the same. All in all, I wouldn’t be roasting without it. The price is awesome and so is the machine. Simple, affordable, durable. Just wish I could sell more coffee. I’m not doing it justice.
Little Cow Coffee
Matthew Randall – Hill City, KS
dialed in
The roaster is awesome. We’ve had a little trial and error but we’re pretty dialed in at this point. Thanks for all the help!
Pure Bean Roasters
Nick Reid – Rapid City, SD
Artisan 2.5 connected!
I just got my new Artisan 2.5 connected. For my first batch, I roasted 500g and it turned out perfectly. I repeated the process just to make sure I had it down. This machine is awesome!
Philip Tanimoto
Coffee Crafter
A belated thank you
A belated thank you for the time you and Anick took in June to give my wife Anh and me a tour of the Coffee Crafters operation and a couple of roasts. Although I had already purchased the Artisan 6, the obvious attention to customer support made a very positive impression. I know what it takes to treat every customer as though they are special. I now have 25 roasts under my belt and am getting a real feel for the roaster. It is really FUN to roast with your well thought out machine. A real winner, I know you all will do well.
Kevin Roberts
Coffee Crafter
I want to give a review that I hope is helpful
I purchased the Artisan 5 back in early 2013 with the intent of selling coffee at our local farmers market and small retail grocery stores here in Northern, CA. Let me start by telling you California is a nightmare to start a small business in so be prepared if you live here. I want to take a second to tell you about Coffee Crafter’s customer service. In a world where customer service is usually outsourced or service is poor Coffee Crafters shines !! I have talked with the owner Ken and head of sales and service Shawn on several occasions and can tell you they are a first class operation. Every question I have had they have been glad to answer. My first impression looking at the roaster said quality. I did a lot of research on small commercial roasters. I liked the design and the fact that they made the roasters in Washington State.The ease of use and small foot print was important also. The ability to plug into a 220 volt dryer style outlet made the hook up simple. The construction, fit and beautiful finish all were excellent quality. So here I am about one year later, thousands of pounds of coffee roasted supplying 14 stores all with the Coffee Crafter Artisan Roaster. No issues to date at all. This roaster is awesome it roasts 1/2 to 6 lb batches to perfection. My roaster is the older 5 pound model and I received some updates to match the performance of the Atrisan 6. I have literally cupped thousands of roasts with beans from all over the world and Hot Air Roasting is truly going to give you the smoothest coffee with excellent bright flavors. I have won over so many coffee drinkers that thought they would never change the premium brand coffee they were buying. I can honestly say that if I was going to do It all over again without question I would purchase the Coffee Crafter Artisan Roaster, no question!
Olson House Coffee
Rick Olson – Oroville, CA
Micro Roaster
We’ve always wanted to open a micro roaster and your roaster was the perfect solution and has served us very well over the past 10 months. The price point and ease of installation make it a no brainer for a small shop. We looked at Diedrich machines (waaayyy out of our league) and I happened across your machine on EBay of all places. The design is brilliant and our roasted coffee has been called the best anywhere east of Atlanta.
Emmett
Coffee Crafter
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